Shipping policy

Shipping Policy

Processing time
Orders are processed within 1 to 3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

Delivery time
Once shipped, orders are delivered within 4 to 8 business days, depending on your country and city.

Shipping cost
Shipping is free during our launch sale.

Tracking
You will receive an email with a tracking number as soon as your order ships.

Delays, lost or damaged packages
If your package is delayed, lost, or arrives damaged, email us at team.charrli@gmail.com with your order number and we will make it right.

Incorrect address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.